Understands the Needs of the Customer
This is cliché, I know, but it is something so many new Internet marketers overlook that it is worth pointing out once again. All people have needs. If somebody comes along selling something that will satisfy my needs, then I will be more than happy to part with my hard-earned money. Digital Marketing This simple fact underscores the importance of spending time, money and effort reaching out and understanding the needs of your target customer base. Many first-time Internet marketers also have this frame of thought where they believe that exploiting their customers and wringing money from them as quickly as possible is the only way to survive. This thinking cannot be more flawed. Any kind of business, Internet marketing included, will only survive if trust is built between customer and client.
Reaches Out and ‘Touches’ Customers
This is another cliché, yes, but it is nonetheless important: your customers must feel that you actually give a hoot about their satisfaction. I have come across so many marketing tactics that look and feel stale and too focused on selling a product. The marketers here have made a fatal mistake: they got too absorbed with exploiting the needs of the customer rather than connecting to these needs. You must always show that the products and services you offer are solutions to a problem, not just tools you use to squeeze money out from customers. It is also worth note that you should not try too hard to “sell” your product to a potential client. I have come across numerous sales pages with a ton of testimonies, videos, promos, guarantees and smiling faces all promising one thing or another. The marketers behind these pages were trying so hard to convince me to buy their products that I simply got turned off and left the page before even finding out what they wanted to sell to me.
Transparent About Everything
People will be more willing to buy a product if they know exactly what they are getting. Many marketers love to use fancy prose, grand promises and technical jargon to bedazzle potential customers. This isn’t such a bad thing in most cases, but all this grandstanding will be for nothing if the potential client does not understand what the heck they are looking at. Be as transparent as you can about what you sell and you will find customers much more willing to do business with you. This is especially important for product pricing and fees. You would be surprised at how many sales pages exist on the Internet that do not list the actual costs of purchasing a product or service. Lots of promises and lots of testimonies, yes, but the lack of information on something as basic as pricing is enough to turn most people away from the site.
Builds a Network of Partners
Internet marketing is not a one-man (or one-woman) job. You will need the help of a lot of people to make yourself truly successful in this field of work. Once you get down to the more complicated aspects of Internet marketing, you will inevitably find yourself working with a whole host of people: content creators, writers, shippers, reviewers, accountants, customer care etc. Everyone you meet is a potential partner, so always take the opportunity to create and expand your network whenever you can. Even fellow Internet marketers can prove to be useful partners. You could swap customers by selling products and services that complement the business of the other market. For example, marketer A sells fiction ebooks via Amazon while marketer B sells leather covers for the Amazon Kindle. Both marketers could work together to promote each other’s products; effectively sharing their customer base with each other.